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03 / ONROUTE · WEB APP · CONTROL TOWER

The room that watches every journey.

One screen. Every load, every leg, every state. OnRoute Web decides what needs human attention — and what doesn't. Scroll on for a walk-through of the room, region by region.

03 · How it works

Four moves. One screen.

Hover any pin to see what that part of the room actually does. Same loop runs for ten trucks or a thousand.

OnRoute Web Control Room — annotated with the four steps that close every journey
01Capture

Every event, one stream.

GPS pings, driver confirms, telematics, customer pings — all into one log. Your team stops chasing WhatsApp threads.

02Surface

The 3% ranked at the top.

At-risk, delayed, paused — the dashboard pulls problems forward so the room sees the next call before the phone rings.

03Resolve

Auto-act on the easy 92%.

Geofence + dwell close most arrivals on their own. Ops only sees the calls that actually need a human.

04Prove

Every action, in the log.

Timestamped, immutable, exportable. When a customer disputes six weeks later, the answer's in the journey row.

03 · Capabilities

Six capabilities. One operating picture.

Every control-room feature shares one event stream. Flip tracking, geofence, SLA, and audit on together — not bolt-on modules that disagree on truth.

· 01CTL-TOWER

Adaptive tracking

Cold · Warm · Hot. Polling cadence adapts to distance-to-destination, ETA pressure, and geofence proximity. No flat rate, no wasted pings.

Cadence floor
8 s
Cadence ceiling
6 min
Bandwidth saved
71%
· 02CTL-TOWER

Polygon geofences

2,564 named zones across ZA + cross-border. 60 s debounce, 5 min cumulative dwell. No ghost arrivals. No missed exits.

Zones live
2,564
False positives
<0.4%
Dwell window
5 min
· 03CTL-TOWER

SLA monitoring

Every leg scored against its plan. Amber at 70% of window, red at breach. Ops sees risk before the customer calls.

Amber trigger
70%
Red trigger
100%
Reaction cut
18 min
· 04CTL-TOWER

Hijack-zone alerts

N1, N12, N17, and known hot corridors mapped. Dwell beyond threshold in a red zone triggers control-room + driver welfare ping.

Corridors
14
Alert latency
<30 s
Escalation path
3-tier
· 05CTL-TOWER

Audit trail

Every state transition, every geofence hit, every driver tap — immutable, timestamped, exportable. Disputes settle themselves.

Events / week
347K
Retention
Export
CSV · JSON
· 06CTL-TOWER

Control-room log

A per-journey feed of human + machine actions. Hand-off between shifts is one glance, not a fifteen-minute briefing.

Shift handover
~45 s
Action types
26
Operators live
12
LIVE · ZA FLEET
336vehicles
284active
39at risk
13delayed
347Kevents / wk
See it live
—— The Freight Operating System ——

ONROUTE

Built for the road. Tuned for the room.Web + Mobile
hello@supplai.ioJohannesburg · South Africa
SCANIAMERCEDES-BENZVOLVOMANDAFADAPTIVE TRACKINGPOLYGON GEOFENCESAUTO-CONFIRMSLA MONITORAUDIT TRAILN1 · N3 · N12 CORRIDORS
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